Maintenance advice and warranty
The Howlitetrib jewelry are talismans, they are handmade by me in the south west of France. They have been designed and made with love, attention to detail and passion.
Although our jewelry is resistant and of good quality with a low risk of oxidation. We nevertheless advise you to avoid contact with the products chemicals to preserve the beautiful color of your jewelry and its shine for a very long time
In order to extend their lifespan, avoid contact with water, perfume, chemicals and cosmetics as much as possible. Also avoid doing sports while wearing them, as well as swimming.
From time to time, remember to remove them when going to bed.
Our little cotton pouches are the allies of your jewelry. They protect them from light and humidity. This will even prevent them from getting tangled.
Finally, to clean your jewelry, a soft cloth and dry will be enough to revive the shine of the gold which patinates slightly over time .
Our jewelry is guaranteed for 1 year following the date of purchase*
*Please note, this guarantee does not cover normal wear and tear, oxidation, jewelry having suffered damage due to handling error, abnormal use or intentional modifications.
All our jewelry is guaranteed for 1 year following the date of purchase, upon presentation of proof of purchase. Place your little gem in sturdy packaging to protect it from any problems during transport. Send it in a tracked package to the address given via our exchanges (howlitetrib@gmail.com) following this inconvenience. Don't forget to attach a short note to your shipment, indicating the reference of your order and the problem encountered. We send you a short message to notify you of receipt of your jewelry, which will then be repaired in our workshop. We will keep you informed of every step.
The repair time varies depending on the problem encountered, and can be up to one month.
Here are pictures of the maintenance cards that accompany all your orders.
Photo credits: Wedding planner & DA: @loveclub.event / Photo: @emilieeychenne / MUA: @marieguerlainmua / Hairstyle: @_belle_marguerite / Jewelry: @howlitetrib / Love couple: @agathelrg & @raphattitude